Download for Windows.If you do not want to detect/install Citrix Receiver you can use the light version. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs. Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done.This page should automatically identify the appropriate version forYou have successfully installed the Citrix Receiver, you can log into the UW Medicine Citrix Web Portal and launch yourIf you need further step-by-step instructions or screenshots, pleaseClick How do I install Receiver? at the download link in Step 1, and select your device orIf you are using an older computer, you may need to install a previousVersion of the Citrix client. Click here to download the latest version of the CitrixReceiver. Device owners should always verify with theirOwn technical support before making changes to a device or installing software,As such changes can result in damage or irrevocable loss of data.Install a Citrix client before you can launch your applications such as Epic1. UW Medicine cannot guarantee that software installations will work onNon-UW Medicine owned computers.When I try to launch my applications.Is not working, and I have exhausted all of the troubleshooting steps from the1. You have chosen not to trust“Thawte SSL CA-G2”, the issuer of the server’s security certificate. I see an error saying Cannot connect to the Citrix Xenapp server.SSL Error 61. Macs with Snow Leopard (OS X 10.6) or earlier will need an updated OS.Supported browsers for the UW Medicine Citrix Web Portal are Internet ExplorerOn the Epic, ORCA, or other application icon.File when I try to launch my application.But I cannot type in the username or password field to log in.6. A previous version of the Citrix client may work with Lion (OS X 10.7). On Macs, the current Citrix Receiver is only supported on Mountain Lion (OS X 10.8) or later.In the right pane next to orca.medical.washington.edu2. Enter into the Add this website to the zone areaThe Delete… button under Browsing HistoryF. Add the UW Medicine Citrix Web Portal website to Internet Explorer’sE. If Citrix is installed, first uninstall the application, restartYour computer, and reinstall it by following the instructions at the top ofIf this does not resolve the issue, try the following:I.
Cerner Receiver Software That ProvidesInstall the latest version of the Citrix Receiver. I see a Java message when I try to launch my applications.Examples of errors or messages you may encounter:Error reading from Proxy server – Error connectingError reading from proxy server - UnknownTo resolve messages like this, follow the stepsI. Your keyboard should now be responding Return to top5. Press the Command + Tab keys to return to the CitrixIii. Press the Command + Tab keys to leave the Citrix sessionIi. To resolve the issue in your current Citrix session, followI. Google voice for macYouHave chosen not to trust “Thawte SSL CA-G2”, the issuer of the server’sSecurity certificate. I see an error saying Cannot connect to the Citrix Xenapp server.SSL Error 61. Add UW Medicine Citrix Web Portal to Java’s Exception Site List6. Check that you have the latest version of Java installed on yourIf needed, follow the instructions on that websiteV. If your current OS version is Snow Leopard (OS X 10.6) or older. Only Mac Mountain Lion (OS X 10.8) and later are compatible. Macs with Snow Leopard (OS X 10.6) or earlier will ned an updating operating system. A previous version of the Citrix client may work with Lion (OS X 10.7). Type in the Firefox address bar about:addons and hit your Enter keyIii. If it is not alreadyInstalled on your computer, you will need to download and install it.If you are trying to use Firefox, your applicationsWill not load until you enable the Citrix Receiver plugin in Firefox.I. What else can I try?If you have exhausted all troubleshooting stepsOutlined in Question 1, and you still cannot launch your applications, youCould try using Mozilla Firefox, an alternate browser.
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